77zz Privacy Policy
Your personal information is completely safe with us — find out in detail what data we collect, how we use it, and how we keep it secure.
1. Introduction & Scope
77zz (referred to herein as "we", "our", or "the platform") operates a safe and reliable online entertainment platform for players in Bangladesh. We take the privacy of our users very seriously.
This privacy policy describes in detail the information that is collected, stored, used, and disclosed about you when you visit our website 77zz.lat and use our services.
This policy applies to all individuals who use our website. By using our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
This policy may be updated at any time. When changes are made, the new version will be published on this page. We recommend reading it regularly.
2. What Information We Collect
We collect two types of information — information you provide directly, and information collected automatically while you use our services.
Directly Provided Information
During account registration and use of our services, you may provide the following information:
- Full name and date of birth
- Email address and phone number
- Residential address
- Identity verification documents (national ID, passport, etc.)
- Financial transaction details (related to bKash, Nagad, Rocket, Upay, or bank transfer)
- Messages or information sent to customer support
Automatically Collected Information
When you visit our website, certain information is collected automatically:
- IP address and device type
- Browser version and operating system
- Browsing patterns and duration on the website
- Referral URL and search queries
- Information collected through cookies and similar tracking technologies
- Login time and session activity
3. How Your Information Is Used
We use the collected information for the following purposes:
Identity Verification & Account Management
Information is used to verify your identity, create and manage your account, and confirm age verification (21+).
Financial Transaction Processing
Information is used to complete deposit and withdrawal processes, prevent fraud, and ensure financial security.
Customer Support
Information is used to resolve your issues, answer your questions, and ensure round-the-clock (24/7) support.
Service Improvement
Information is used to analyze platform performance, improve the user experience, and develop new features.
Security & Fraud Prevention
Information is used to detect unauthorized access, prevent cyberattacks, and maintain overall platform security.
Communication & Notifications
Information is used to send account-related updates, important notices, and service change information.
4. Cookies & Tracking Technologies
What Are Cookies and Why We Use Them
Cookies are small data files stored in your browser. 77zz uses cookies to ensure the platform functions properly and to improve your browsing experience.
Essential Cookies
Essential for the site to operate; these cannot be disabled.
Performance Cookies
Used to monitor and improve site performance.
Functionality Cookies
Help remember your preferences and settings.
Analytics Cookies
Analyze user behavior to help improve the service.
You can disable cookies at any time by changing your browser settings. However, disabling certain cookies may affect site functionality.
5. Sharing Information with Third Parties
77zz does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances described below:
- Service Providers: Minimum necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical services.
- Legal Obligations: Information may be disclosed if required as part of a court order, government directive, or legal process.
- Fraud Prevention: Information may be shared with relevant authorities to investigate fraudulent activity or address security threats.
- Business Restructuring: In the event of a company merger or acquisition, user information may be transferred. Users will be notified in advance in such cases.
Any third parties that process information on our behalf are contractually bound to maintain protection standards equivalent to this privacy policy.
6. Data Security Measures
Our Security Measures
Industry-standard security technologies are used to protect your information on the 77zz platform:
- SSL Encryption: All information transmitted on the website is encrypted using SSL/TLS technology.
- Secure Data Storage: Stored information is kept in encrypted databases.
- Access Controls: Only authorized staff have access to your information.
- Regular Security Reviews: Our systems undergo regular security audits.
- Firewall Protection: Advanced firewall systems are used to prevent unauthorized access.
No security measure is 100% guaranteed. If you believe your account security has been compromised, please contact our support team immediately.
7. Data Retention Period
We retain your personal information for as long as necessary. The retention period depends on the type and purpose of the information:
- Account Information: Retained for as long as the account is active and for a defined period after closure to meet legal requirements.
- Financial Transaction Records: Retained for the period required under financial regulations.
- Customer Support Communications: Retained for a defined period to ensure service quality.
- Analytics Data: May be retained long-term in anonymized or aggregated form.
After closing your account, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
8. Your Rights & Controls
If you have an account with 77zz, you have the following rights over your personal information:
Right to Access
You have the right to request to see what information we hold about you.
Right to Correction
You have the right to request correction of inaccurate or incomplete information.
Right to Deletion
You have the right to request deletion of your information in certain circumstances.
Right to Restrict Processing
You have the right to request that processing of your information be limited in certain cases.
Right to Data Portability
You have the right to request your information in a common format.
Right to Object
You have the right to object to the use of your information for specific purposes.
To exercise any of the above rights, email us at [email protected]. We will respond to your request as promptly as possible.
9. Protection of Minors' Information
Age Restriction — 21+
The 77zz platform is for individuals aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21.
If we learn that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.
If you believe a minor is using our platform, please let us know at [email protected].
10. Policy Changes & Updates
We may update this privacy policy from time to time. For any significant changes to the policy:
- The new version will be published on this page.
- The date of the change will be noted.
- Users may be notified by email for important changes.
If you continue using our services after a change, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly.
Contact Us About Privacy
If you have any questions about the privacy policy or any requests regarding your information, please contact our support team:
Live Chat
24/7 Support — in Bengali and English
To learn more about our privacy policy or if you have concerns about the protection of your information, you can also visit our Responsible Gaming page.